Grievance Handling
Grievance Handling
Grievance Handling
Grievance handling is the management of handling employee dissatisfaction or complaints, it can favouritism, workplace harassment, or wage deduction. If company establishing a formal grievance handling procedures, they provides a safe environment to employees to raise their concerns.
Table of Contents
- Introduction to Grievance Handling
- Types of Grievances
- Handling Grievances
- The Grievance Procedure
- Employee Counselling Session
- Handling Unexpected Scenarios
- Going Beyond the Company
- Complaint Form
Grievance Handling FAQs
What is grievance handling?
Grievance handling is the management of handling employee dissatisfaction or complaints, it can favouritism, workplace harassment, or wage deduction. If company establishing a formal grievance handling procedures, they provides a safe environment to employees to raise their concerns.
How do you handle grievance handling?
Following are the effective ways to grievance handling
- Create the system
- Acknowledge the grievance
- Investigate
- Hold the formal meeting
- Take your decision and act accordingly
- Appeal process
- Review the situation
- Uproot the main cause of grievance
What skills are required for this exam?
- Active listening
- Attention to detail
- Sensitivity and tact
- Inclusive language
- Calm demeanour