Google Associate Workspace Administrator Practice Exam

Google Associate Workspace Administrator Practice Exam

About Google Associate Workspace Administrator Exam

The Associate Google Workspace Administrator Certification is designed to validate the skills required to manage and support Google Workspace environments. The certification demonstrates the ability to perform administrative tasks, implement policies, and ensure effective collaboration and security within an organization’s Google Workspace setup. Certified professionals are responsible for managing user accounts, configuring services such as Gmail and Drive, enforcing security and compliance standards, and resolving routine issues.

Skills Required

• Understanding of Google Workspace architecture and administration
• User account and directory object management
• Configuration of core Workspace services (e.g., Gmail, Calendar, Drive)
• Security policy and access control implementation
• Endpoint management and mobile device administration
• Basic troubleshooting and issue resolution
• Familiarity with organizational units, groups, and sharing permissions

Knowledge Gained

• Practical knowledge of managing Google Workspace environments
• Ability to support business operations through service configuration
• Skills in applying security measures and managing compliance
• Competence in handling administrative tasks and supporting users
• Understanding of Workspace service interdependencies and data governance

Who should take the Exam?

This certification is intended for professionals responsible for administering Google Workspace in organizational settings. Certification is suitable for candidates including -

• IT Administrators
• Systems Administrators
• Help Desk Personnel
• Technical Support Engineers
• Collaboration Engineers
• Professionals transitioning to cloud-based administrative roles

No prior certification is required. However, candidates are expected to have a working understanding of Google Workspace and hands-on experience in a test or production environment.

Exam Details

• Exam Format: 50–60 multiple-choice and multiple-select questions
• Exam Duration: 2 hours
• Exam Language: English
• Delivery Method: Online proctored exam (remote) and Onsite proctored exam (authorized testing centers)
• Ensure system compatibility for remote testing before scheduling.

Prerequisites & Recommended Experience

• Prerequisites: None
• Recommended Experience:
• Minimum 6 months of Google Workspace Super Admin experience in a production or test environment
• Familiarity with Business Plus edition and understanding of Enterprise Edition features

Recertification

• The certification is valid for three years from the date of issue.
• To maintain certification status, candidates must retake the exam within the recertification eligibility window, beginning 60 days before expiration.

Course Outline

The Google Associate Workspace Administrator Exam covers the following topics - 

Domain 1: Managing User Accounts, Domains, and Directory (Approx 22% of the exam)

1.1 Understand and manage the user life cycle. 

• Create user accounts manually.
• Automate user provisioning and deprovisioning.
• Integrate third-party identity providers (IdPs) to provision and authorize users.
• Configure basic SAML-based Single Sign-On (SSO).
• Set up and manage Google Cloud Directory Sync (GCDS).
• Modify user attributes (e.g., names, email addresses, passwords, aliases).
• Delete, suspend, restore, or archive user accounts.
• Transfer ownership of user data.
• Assign and manage licenses.
• Administer password policies, including resets, enforcement, and strength monitoring.

1.2 Explain Design and create organizational units (OUs). 

• Align OU hierarchy with organizational structure following best practices.
• Create and manage OUs for efficient user management.

1.3 Explain how to manage groups effectively

• Design a hierarchical structure for groups.
• Create and manage distribution lists.
• Set up and maintain shared mailboxes (Collaborative Inbox).
• Implement dynamic groups and security groups.

1.4 Explain and manage domain configurations. Learn to:

• Add and verify primary and secondary domains.
• Manage domain aliases.
• Configure MX records for email routing.

1.5 Describe the process of managing buildings and resources. Understand how to:

• Create buildings and rooms in bulk.
• Set up and manage bookable resources.
• Configure resource booking permissions.
• Define and assign resource attributes (e.g., capacity, accessibility features).

Domain 2: Managing Core Workspace Services (~20% of the exam)

2.1 Configure and manage Gmail settings. Learn how to:

• Set up MX records and mail routing scenarios (split and dual delivery).
• Implement content compliance rules for email filtering and routing.
• Configure spam, phishing, and malware protection.
• Manage attachment restrictions and blocked file types.
• Set up email forwarding, POP/IMAP access, and Gmail delegation.
• Apply email security practices (SPF, DKIM, DMARC).
• Migrate email data between providers.
• Manage compliance footers and quarantines.

2.2 Explain Drive and Docs configuration. Understand how to:

• Set default sharing options and Drive trust rules.
• Limit external sharing based on policies.
• Manage target audiences and custom templates.
• Enable Docs add-ons.
• Create and manage Shared Drives.
• Adjust storage quotas and manage file ownership transfers.
• Use Google Drive for Desktop.
• Manage Drive Labels and offline access.

2.3 Describe Calendar configuration and management.

• Create and manage resource calendars and booking policies.
• Delegate calendar access and configure shared calendars.
• Manage external sharing and integrate third-party conferencing tools.
• Cancel or transfer events and restrict invitations from unknown senders.

2.4 Understand Google Meet configuration. Learn to:

• Enable or disable Meet by OU.
• Configure safety and video settings.
• Manage recordings, transcripts, and Stream settings.

2.5 Explain Google Chat settings. Learn to:

• Enable or disable Chat and configure settings like history and moderation.
• Manage invites, add apps, and allow external domains in spaces.

2.6 Learn to configure Gemini for Google Workspace. Understand how to:

• Enable or disable Gemini, assign licenses, enable Alpha features, and monitor adoption.

2.7 Support Workspace development. Learn use cases for AppSheet and Apps Script, and how to enable them.

Domain 3: Managing Data Governance and Compliance (Approx 14% of the exam)

3.1 Use Google Vault for eDiscovery and data retention. Understand how to:

• Differentiate between Gmail content compliance and DLP rules.
• Configure DLP to prevent data loss.
• Apply DLP rules using content detectors or regex.
• Apply DLP across Gmail, Drive, and Chat.
• Customize DLP notifications.

3.2 Create and manage DLP rules. 

• Set up automatic DLP rules and actions across various Workspace services.

3.3 Describe how to manage Drive trust rules. 

• Allow, block, or limit sharing by groups, domains, or users.

3.4 Explain data storage and export methods. 

• Configure Google Takeout and the Data Export tool.
• Choose data storage locations and set compliance configurations.

3.5 Understand data classification. 

• Drive and Gmail Labels for classification, default settings, DLP, or AI-based tagging.

Domain 4: Managing Security Policies and Access Controls (~20% of the exam)

4.1 Secure user access. Learn how to:

• Enforce strong password and two-step verification policies.
• Configure recovery options and context-aware access.
• Apply security policies to OUs.
• Assign roles and delegate administrative tasks.

4.2 Investigate security risks and audit logs. Understand how to:

• Use the Security Investigation Tool and Security Center.
• Analyze security health reports and create alerts.

4.3 Enable and manage third-party apps. Learn to:

• Configure Marketplace allowlists and control app access.
• Manage third-party SAML apps, connected apps, and automatic extension releases.

Domain 5: Managing Endpoints (Approx 10% of the exam)

5.1 Manage mobile devices. Understand how to:

• Choose between basic, advanced, or third-party management.
• Apply security policies and manage BYOD or corporate devices.
• Offboard mobile devices securely.

5.2 Manage Chrome browsers. Learn to:

• Apply and enforce Chrome policies.
• Enroll devices and manage extensions.

Domain 6: Troubleshooting Common Issues (Approx 14% of the exam)

6.1 Identify and diagnose Workspace issues. 

• Use the Admin console and audit logs for troubleshooting.
• Interpret logs and recommend solutions for mail delivery problems.

6.2 Troubleshoot and resolve common issues. Understand how to:

• Solve problems with user access, email delivery, filtering, Calendar sync, Drive sharing, and Meet performance.
• Analyze headers and use tools like Admin Toolbox and Security Investigation Tool.

6.3 Use support resources effectively. 

• Document reproduction steps, collect logs, search for known issues, and generate support insights.