Foundation Certificate in Business Change Practice Exam
Foundation Certificate in Business Change
Foundation Certificate in Business Change
This BCS Foundation Certificate in Business Change is intended for anyone engaged in or affected by change initiatives needed to deliver business benefits. These initiatives are likely to incorporate the implementation of revised business processes and/or IT systems. The exam considers the underlying concepts in the fields of business and requirements analysis, change management, and the consultancy skills necessary to ensure maximum value is achieved from the implementation.
Who is it for?
- The foundation certificate is for people who want to gain a deep understanding of the many methods, frameworks, and techniques required to implement successful business change.
- Suitable for business managers, business analysts, and members of their team, business change managers, and project managers.
Course Structure
The important topics that the Foundation Certificate in Business Change covers are:
1. Business Change Principles (5%)
● Explain the degrees of business change
● Describe the business change lifecycle
2. Business Alignment (20%)
● Identify the aspects specific to an organization with which any business change must align.
● Explain the process and techniques used to develop a SWOT analysis (Strengths, Weaknesses, Opportunities, Threats).
● Describe frameworks used when analyzing organizational culture.
● Describe Hofstede’s Dimensions of National Culture.
● Explain the balanced scorecard, critical success factors (CSF), and key performance indicators (KPI).
3. Business Improvement Definition (25%)
● Explain the applicability, advantages, and disadvantages of the investigation techniques.
● Describe the techniques to analyze the root causes of problems
● Identify categories of stakeholder: Stakeholder Wheel
● Explain techniques to analyze and manage stakeholders
● Explain the gap analysis process, comparing existing and target states
● Explain the process for evaluating options
● Describe the contents and structure of a business case
● Distinguish between investment appraisal techniques
● Distinguish between the change program and the change project
● Requirements
4. Business Change Design and Development (20%)
● Describe the POPIT (People, Organisation, Process, Information, and Technology), model
● Describe testing in the business change process
5. Business Change Implementation (15%)
● Explain business readiness assessment
● Describe the process for implementing the solution
● Explain responses to change
● Explain the purpose of the post-implementation review
6. Benefits Management and Realisation (15%)
● Describe the benefits management process/lifecycle
● Describe benefits categories
● Describe the role of the Benefit Owner
● Describe the contents of the benefits plan
● Explain the purpose, conduct, and outcomes of a benefits review
Exam Format
- Exam Name: Foundation Certificate in Business Change
- Number of Questions: 40
- Exam Fee: £192 (£160 + VAT)
- Exam Format: Multiple-choice
- Passing score: 65% marks
- Time Give: 60 minutes
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- Practice exam questions have been created on the basis of content outlined in the official documentation.
- Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
- Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
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