Client Management Practice Exam

Client Management

Client management is the process of coordinating and overseeing an organization’s interactions with its clients and potential clients. The ultimate goal of client management is to build and maintain good relationship so that organization to can retain its customers. A good on-boarding process always helps to build good relations with the client.

Roles and Responsibilities

• Find opportunities for new work
• Assess risks
• Build relationships with clients and client staff
• Work with internal teams to help serve clients
• Guide clients on buying decisions
• Watch trends in client’s industry
• Gather input from client satisfaction surveys

Who should give this exam?

Graduates/ business, marketing professionals and those who are looking to make a great career in Client Management should give this exam to enhance their job skills.

Skills Required

• Extraordinary communicator
• Deep understanding of the organization’s product or service
• Customer Oriented
• Problem solver
• Creative and innovative
• Focus on details
• Confidence when persuading clients

Career Prospects

• Client Relationship Manager
• Client Manager
• Account Manager
• Customer Service Representative

Table of Content

• Introduction to Client Management
• Objectives of Client Management
• Introduction to CRM
• Managing Processes in CRM
• Analytics in CRM
• CRM Tools

What do we offer?

• Full-Length Mock Test with unique questions in each test set
• Practice objective questions with section-wise scores
• In-depth and exhaustive explanation for every question
• Reliable exam reports to evaluate strengths and weaknesses
• Latest Questions with an updated version
• Tips & Tricks to crack the test
• Unlimited access

What are our Practice Exams?

• Practice exams have been designed by professionals and domain experts that simulate real time exam scenario.
• Practice exam questions have been created on the basis of content outlined in the official documentation.
• Each set in the practice exam contains unique questions built with the intent to provide real-time experience to the candidates as well as gain more confidence during exam preparation.
• Practice exams help to self-evaluate against the exam content and work towards building strength to clear the exam.
• You can also create your own practice exam based on your choice and preference 

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