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C_C4H450_21 - SAP Certified Integration Associate – SAP Sales and Service Cloud Practice Exam

C_C4H450_21 - SAP Certified Integration Associate – SAP Sales and Service Cloud Practice Exam


The C_C4H450_21 - SAP Certified Integration Associate – SAP Sales and Service Cloud Exam has been developed to validate candidates fundamental skills and knowledge to integrate SAP Sales and SAP Service Cloud with SAP S/4HANA, SAP ERP or SAP CRM using SAP Cloud Platform Integration.


Who should take the exam?

The C_C4H450_21 - SAP Certified Integration Associate exam is suitable for candidates to prove fundamental understanding within the Integration Consultant profile and is able to apply the associated prerequisite skills practically under supervision of an expert consultant in a project environment.


Course Outline

The C_C4H450_21 - SAP Certified Integration Associate exam covers the following topiucs - 

Domain 1 - Understanding Integration Connectivity (> 12%)

  • Explain technical integration connectivity and the use of SAP Web Dispatcher/SAP Cloud Connector to integrate SAP Sales and SAP Service Cloud with SAP S/4HANA.


Domain 2 - Understanding SAP ERP, SAP S/4HANA and SAP CRM Configuration (> 12%)

  • Explain the configuration of an on-premise SAP S/4HANA, SAP ERP and SAP CRM system using SAP Cloud Platform Integration to integrate with SAP Sales and SAP Service Cloud.


Domain 3 - Understanding Data Replication (> 12%)

  • Explain initial load, replication and data filtering scenarios from on-premise systems to SAP Sales and SAP Service Cloud.


Domain 4 - Understanding SAP Sales and Service Cloud Integration Foundations (> 12%)

  • Explain integration technology to integrate SAP Sales and SAP Service Cloud with SAP S/4HANA, SAP Marketing Cloud, SAP ERP, SAP CRM and SAP Analytics Cloud.


Domain 5 - Understanding Middleware Configuration (8% - 12%)

  • Explain to identify how to use and configure middleware to integrate SAP Sales and SAP Service Cloud with SAP S/4HANA.


Domain 6 - Understanding Extending the Integration (8% - 12%)

  • Explain to identify the ways in which SAP Sales and SAP Service can be extended. Extend SAP Sales and SAP Service Cloud and the integration using provided tools.


Domain 7 - Understanding Monitoring (8% - 12%)

  • Explain monitoring of message flows between SAP S/4HANA and SAP Sales and SAP Service Cloud.


Domain 8 - Understanding SAP Sales and Service Cloud and APIs (8% - 12%)

  • Explain how to configure SAP Sales and SAP Service Cloud for integration with SAP S/4HANA. Describe open API's with SAP OData services.


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