C2070-993 - IBM Case Manager V5.2.1 Solution Designer Practice Exam - RETIRED
C2070-993 - IBM Case Manager V5.2.1 Solution Designer
About IBM Case Manager V5.2.1 Solution Designer
This intermediate-level certification test certifies that the successful candidate has the knowledge to create the theoretical and/or detailed technical design of an application, solution, and infrastructure using IBM Case Manager v5.2.1 (ICM). Provide expertise to evaluate and choose between alternatives; assist with balancing costs with capabilities and priorities. Identify products / technologies / processes to be included, and determine points of required integration and customization. Identify sizing and capacity issues, as well as conflicts with existing processes or environments.
Prerequisite for the exam
The following qualifications are requirements for success:
• Knowledge of IBM Case Manager
• Knowledge of IBM FileNet Content Platform Engine
• Knowledge of supported Application Servers
• Knowledge of Content Navigator
• Knowledge of Cognos RealTime Monitoring
• Knowledge of Watson Content Analytics
• Knowledge of Box integration
• Knowledge of VCS integration
Course Outline
1. Planning and Architecture
• Demonstrate an understanding of IBM Case Manager Architecture
• Identify solutions best addressed by Case Manager
• Identify key differences between development and production environments
• Identify integrated products and add-on software capabilities including licensing
2. Designing a Case Solution
• Demonstrate an understanding of the Case Manager object model
• Demonstrate an understanding of Case Builder and its Artifacts
• Demonstrate an understanding of external documents
• Demonstrate an understanding of Case Task and Process Fragments
• Demonstrate an understanding of the Page Designer
• Demonstrate an understanding of IBM Content Navigator integration
• Demonstrate an understanding of the security model
• Demonstrate the use of the Case Operations Component
3. Deploying, Testing and Troubleshooting a Case Solution
• Demonstrate an understanding of the deployment structure and its limitations
• Demonstrate knowledge of project areas
• Demonstrate the use of the Case Manager Administration Client
• Demonstrate knowledge of solution deployment troubleshooting
• Demonstrate knowledge of solution comparison
4. Extending a Case Management Solution
• Demonstrate knowledge of integrating custom widgets and business rules
• Identify IBM capabilities to extend Case Manager
• Demonstrate an understanding of building a custom application using REST service and JavaScript APIs
• Demonstrate an understanding of mobile integration
5. Solution Migration
• Demonstrate an understanding of Case Manager Configuration Manager, Case Manager Administration Client and FileNet Deployment Manager
• Demonstrate an understanding of the requirements and steps to migrate a solution
• Demonstrate an understanding of configuring security in a production environment
6. Business Metrics and Analytics
• Demonstrate knowledge of using Case Analyzer
• Demonstrate knowledge of using Case Monitor and Cognos RTM
• Demonstrate knowledge of using Watson Content Analytics with Enterprise Search
Exam Pattern
- Exam Name: IBM Case Manager V5.2.1 Solution Designer
- Exam Code: C2070-993
- Length of Time: 120 Minutes
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