C2070-982 IBM Case Foundation V5.2, Specialist Practice Exam - RETIRED

C2070-982 IBM Case Foundation V5.2, Specialist

About IBM Case Foundation V5.2, Specialist

This intermediate-level certification is intended for administrators, database administrators, workflow developers, application developers, application administrators and technical personnel who perform the installation, upgrade, configuration, workflow implementation, and workflow maintenance tasks associated with ensuring the smooth and efficient operation of the IBM Case Foundation environment.

Prerequisite for the exam

The following qualifications are requirements for success:

• Knowledge of IBM FileNet P8 architecture, installation, administration and security

• Knowledge of IBM Case Foundation, including application design and troubleshooting tools

• Knowledge of related IBM products, e.g. IBM Enterprise Records, IBM Content Navigator, IBM case Manager, IBM Forms

• Knowledge of operating systems: Microsoft Windows, UNIX, Linux

• Knowledge of databases

• Knowledge of application servers

• Lightweight Directory Access Protocol (LDAP) servers: Tivoli, Active Directory

• High Availability (HA): load balancing, farming, and clustering technologies

Course Outline

The C2070-982 IBM Case Foundation V5.2, Specialist Exam covers the following topics -

1. Planning and Architecture

• Demonstrate an understanding of IBM Case Foundation architecture

• Identify software/hardware requirements and dependencies for IBM Case Foundation installation requirements

• Identify product integration options available to IBM Case Foundation

2. Installation, Upgrade and Configuration

• Demonstrate installation and configuration knowledge (e.g. multiple instances configuration and security)

• Demonstrate knowledge of High Availability installation and configuration

• Demonstrate knowledge of deploying add-on software (e.g. P8 eForms, IBM Forms, IBM Case Manager, IBM +Enterprise Records, IBM Case Analyzer and IBM Case Monitor)

• Demonstrate knowledge of upgrading and configuring the IBM FileNet P8 platform

• Demonstrate knowledge of deployment validation procedures

3. Administration

• Demonstrate knowledge of system administration tasks (e.g. maintenance tasks and best practices)

• Demonstrate knowledge of workflow administration tools and tasks

• Demonstrate knowledge of IBM Case Foundation security

4. Designing, Deploying and Testing Workflows and Applications

• Understand the steps needed to design and implement an IBM Case Foundation application (e.g. workflow design)

• Understand the steps needed to deploy an application from development to testing and finally to a production environment

• Understand the steps needed to expose a workflow as a service

• Understand and demonstrate using custom components with IBM Case Foundation (e.g. custom code, Step Processors, etc.)

5. Extending the IBM Case Foundation Configuration

• Demonstrate an understanding of integration of IBM Case Foundation with external system using WebServices & JMS

• Show an understanding on how IBM Case Foundation interacts with IBM Case Manager

• Show an understanding on how to integrate Rules, IBM Case Analyzer, IBM Case Monitor, IBM P8 eForms and IBM Forms, and IBM enterprise Records with workflow

6. Troubleshooting

• Show an understand how to use IBM Support Assistant Data Collectors to collect diagnostic information

• Demonstrate familiarity with the logging options for IBM Case Foundation (e.g. Content Platform Engine logs, vwtool trace and log4j)

• Identify the tools available to troubleshoot IBM Case Foundation (e.g. Process Tracker, Process Adminstrator, vwlog, vwtool and diagnostic URL)

7. Performance and Tuning 

• Show familiarity of monitoring options (e.g. IBM Business Monitor, IBM Case Monitor)

• Demonstrate an understanding of the princples of performance and tuning recommendations

• Demonstrate knowledge of JVM tuning

• Demonstrate knowledge of database tuning

Exam Pattern 

• Exam Name: IBM Case Foundation V5.2, Specialist
• Exam Code: C2070-982
• Length of Time:  120 Minutes

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