C_C4H510_21 - SAP Certified Application Associate – SAP Service Cloud 2111

C_C4H510_21 - SAP Certified Application Associate – SAP Service Cloud 2111

The C_C4H510_21 - SAP Certified Application Associate  exam has been developed to assess that the candidate fundamental skills and knowledge and proven skills in SAP Service Cloud project implementation.

Knowledge Evaluated

This C_C4H510_21 - SAP Certified Application Associate exam proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment.

Course Outline

The C_C4H510_21 - SAP Certified Application Associate

• Domain 1 - Service Objects (> 12%)
• Domain 2 - Service Elements and Notification (8% - 12%)
• Domain 3 - Personalization and Extensibility (8% - 12%)
• Domain 4 - Reporting (8% - 12%)
• Domain 5 - Basic Setup Settings (8% - 12%)
• Domain 6 - Data Management (8% - 12%)
• Domain 7 - Service Business Process (8% - 12%)
• Domain 8 - Communication Channel and Knowledge Base (8% - 12%)
• Domain 9 - Maintenance Plan (< 8%)
• Domain 10 - User Management (< 8%)
• Domain 11 - Contracts and Ticket Hierarchy (< 8%)

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