In the fast-paced world of IT service management and digital workflows, staying ahead requires continuous learning and validation of skills. ServiceNow has emerged as a leader in IT service management (ITSM) solutions, offering certifications that promise to enhance career prospects. But the burning question remains: Is ServiceNow Certification really worth it?
ServiceNow is currently used in digital innovation by approximately 4,000 businesses worldwide. If you want, you can advance as an Implementation Specialist with the ServiceNow exam. The certification also demonstrates that you have the skills and knowledge required to maintain and implement the ServiceNow system. You become more qualified and knowledgeable to recruiters and potential employers.
What is ServiceNow Certification?
ServiceNow Certification is a formal recognition of your expertise in the ServiceNow platform. These certifications are designed to validate your skills in configuring, implementing, and managing ServiceNow solutions.
Certification Levels
The primary goal of ServiceNow exam is to ensure that professionals are equipped with the necessary skills to effectively utilize the platform, leading to optimized IT service management and operational efficiencies.
- Certified System Administrator: Validates foundational knowledge and skills in managing the ServiceNow platform.
- Certified Implementation Specialist: Focuses on specific ServiceNow products and solutions, such as ITSM, HR, and Security Operations.
- Certified Application Developer: For those who create custom applications on the ServiceNow platform.
- Certified Technical Architect: The pinnacle of ServiceNow certification, showcasing mastery in designing and implementing complex solutions.
Let us know if it is really worth it to get a ServiceNow certification.
Exam Prerequisites
Before pursuing ServiceNow certification, you should consider some general prerequisite skills.
- Know how to use JavaScript
- ServiceNow fundamentals training
- comprehension of service portal concepts
- Knowledge of AngularJS and Windows administration is essential
- Learning how to use the POSTMAN/SOAP UI tool
- Knowledge of system administration and database concepts
- Knowledge of change workflows, issues, and incidents
Benefits of ServiceNow Certification
Career Advancement
ServiceNow Certification can be a significant career booster. Certified professionals often find themselves with better job prospects and opportunities for advancement.
- Statistics and Examples:
- According to recent surveys, certified ServiceNow professionals see an average salary increase of 20%.
- Case in point: Jane Doe, a certified ServiceNow Administrator, landed a role as an ITSM Manager within six months of certification, with a 30% salary hike.
Skill Enhancement
The certification process involves rigorous training and practical exams, ensuring that certified professionals possess a deep understanding of the platform.
- Specific Skills:
- Mastery in configuring ServiceNow workflows and modules.
- Expertise in automation and integration of IT processes.
- Proficiency in developing custom applications using the ServiceNow development environment.
Industry Recognition
Being ServiceNow certified can significantly enhance your professional credibility. It signals to employers and peers that you have a verified skill set and are committed to your professional growth.
- Value of Certification:
- Employers often prefer or require ServiceNow certification for key IT roles.
- Certified professionals are seen as more reliable and capable of handling complex IT challenges.
Networking Opportunities
Certified professionals gain access to a vibrant community of peers, mentors, and industry leaders.
- Events and Forums:
- ServiceNow Knowledge Conference: An annual event offering networking, learning, and collaboration opportunities.
- ServiceNow Community Forums: Online platforms where professionals discuss challenges, share solutions, and connect with peers.
Value of ServiceNow Certification Exams
The ServiceNow Certification validates your knowledge and abilities to manage, implement, troubleshoot, and maintain the ServiceNow platform. It assesses your knowledge of database concepts, the IT Help Desk, and system management. The ServiceNow certification provides intensive training that demonstrates the value of this credential by allowing employees to master their managerial techniques and other assets. As you can see, the certification is difficult.
With the evolving nature of ServiceNow and the difficult certification, it is critical to understand why ServiceNow certification is required if you have decided to work with ServiceNow –
1. Validation of Competence
The value of your ServiceNow exam is also determined by your level of experience with the platform. It is worthwhile to take the exam if you have been working on the ServiceNow system for at least six months. It not only validates your skills and knowledge but also allows you to take on higher-paying jobs. You will attract recruiters from prestigious firms. Employers will recognize your dedication to the platform and concern for your professional development as a result of the certification.
2. Industry Recognition
You can gain industry recognition, increased productivity, competitive differentiation, increased customer satisfaction, and validation for your educational investment once you are ServiceNow certified.
3. Corporate and Salary Growth
According to the ServiceNow Community survey, 68% of professionals agreed that their certification had a positive impact on their careers. ServiceNow-certified professionals saw their promotions accelerate by 3 to 12 months. According to the community survey, certified professionals said the certification increased their salary.
Because they are knowledgeable and well-qualified, the training and the ServiceNow certification enable professionals to take advanced managerial positions in a variety of industries and sectors.
4. Increased Productivity
Employee productivity also increases as a result of the certification. ServiceNow Certified professionals outperform non-certified professionals in terms of productivity. They were thought to be more efficient in terms of platform implementation, development, and administration.
You will contribute more if you are ServiceNow certified and take on more projects. The ServiceNow certification will prepare you for more difficult projects. Professionals are always willing to do hard work, but certification will teach you how to do smart work. Working smarter will assist your organization in controlling IT costs, scaling support more efficiently, and providing superior experiences.
ServiceNow Certification Preparation Guide
Practice tests
The ServiceNow Exam practice tests will help you understand the question format and test topics better. Practice tests, on the other hand, are essential for better preparation. Taking ServiceNow Certified System Administrator practice exams can help you learn about your weak and strong points. You’ll also be able to improve your response time, which will help you save time on the test. So, go online and look for the best practice exam tests to aid in your exam preparation.
Testpreptraining Tutorials
The ServiceNow Exams Online Tutorial expands your knowledge and gives you a thorough understanding of the exam concepts. They also go over exam specifics and policies. As a result, learning with Online Tutorials will strengthen your preparation.
ServiceNow Community
One advantage of anything that goes online is the number of people who can join it. An offline discussion is limited to a small group of people, whereas online platforms can reach a much larger audience. When a larger number of people are involved, the chances of resolving an issue improve dramatically. Furthermore, multiple points of view make the material more dynamic. These discussions broaden the scope of the studies.
Challenges and Considerations
ServiceNow Certification is an investment, both in terms of time and money.
- Training and Exam Fees:
- Training courses can range from $1,000 to $3,000, depending on the level and scope.
- Exam fees typically range from $150 to $300.
- Is the Investment Justified?
- Many professionals and employers believe the benefits outweigh the costs, particularly considering the potential for salary increases and career advancement.
Time Commitment
Preparing for ServiceNow certification requires a significant time investment.
- Preparation and Study:
- On average, professionals spend 100-150 hours preparing for certification exams.
- Balancing study with work and personal life can be challenging, but effective time management can help.
Keeping Up-to-Date
The ServiceNow platform is constantly evolving, necessitating continuous learning and periodic recertification.
- Effort Required:
- Certified professionals need to stay updated with the latest platform features and best practices.
- Recertification typically requires passing updated exams or completing additional training courses.
Comparing ServiceNow Certification with Other IT Certifications
- Demand Analysis:
- ServiceNow Certification is increasingly in demand, particularly in large enterprises and organizations that rely heavily on ITSM.
- Compared to ITIL, PMP, and AWS certifications, ServiceNow holds a niche but growing market share.
Return on Investment
Analyzing the ROI of ServiceNow certification.
- Comparative ROI:
- Professionals with ServiceNow certification often report quicker returns on investment through higher salaries and better job opportunities.
- Compared to other certifications, the ROI for ServiceNow certification is highly favorable, especially given the platform’s rapid adoption.
Skill Relevance
Relevance and applicability of the skills gained through ServiceNow certification.
- Skill Comparison:
- ServiceNow certification focuses on practical, platform-specific skills that are immediately applicable in IT roles.
- While other certifications may offer broader IT management skills, ServiceNow provides specialized expertise that is highly valuable in organizations using the platform.
Expert Corner
ServiceNow Certification offers numerous benefits, including career advancement, skill enhancement, industry recognition, and networking opportunities. However, it also comes with challenges such as cost, time commitment, and the need for continuous learning. Based on the analysis, ServiceNow Certification can be a worthwhile investment for IT professionals seeking to advance their careers and gain specialized skills. The decision ultimately depends on individual career goals and the specific requirements of their industry.
