The Collaboration Communications Systems Engineer (MS-721) exam is a certification exam that validates the skills and knowledge of IT professionals who plan, deploy, configure, manage, and troubleshoot Microsoft Teams Phone, meetings, and personal and shared space devices. The Microsoft MS-721 exam is challenging but also a valuable certification for IT professionals who want to specialize in collaboration communications systems. The certification demonstrates that you have the skills and knowledge to design, implement, and manage Microsoft Teams Phone and Meetings solutions for businesses of all sizes. Let us now look into some of the latest Microsoft MS-721 Free Questions to help you better prepare for the exam.
While preparing for the exam it is important to focus on some of the important technical tasks including – planning and designing collaboration communications systems; configuring and managing Teams meetings and events as well as configuring and managing Teams Rooms and devices. The sample questions focus on these key areas to help you prepare better.
Microsoft MS-721 Free Questions
1. TPT Ltd. is a multinational corporation with branches across the globe is searching for a a new collaboration and communication solution. The solution should support file sharing, video conferencing, and real-time communication. The company needs to make sure that the solution can satisfy its stringent security policy and data sovereignty requirements. The solution should also be simple to use and scalable to support the organization’s expansion. What option should the company select?
- Microsoft Teams
- Zoom
- Slack
- Cisco Webex Teams
Answer – Option – 1
Explanation – Microsoft Teams offers a collaborative and communication platform that supports real-time interaction, file sharing, and video conferencing. It prioritizes security and compliance through features like data encryption, multi-factor authentication, and adherence to regulatory standards. Also, it seamlessly scales with an organization’s growth and integrates with Microsoft tools like Office 365 for easy management. Microsoft Teams stands out as the preferred choice due to its robust security, compliance capabilities, scalability, and seamless integration with Microsoft tools.
2. TPT Ltd. is thinking about switching from an on-premises communication system to a hybrid setup that combines cloud-based and on-premises solutions. They wish to keep using their current on-premises infrastructure while simultaneously using the cloud’s scalability and financial advantages. Which of the following needs to be taken into account the most while creating a hybrid environment?
- Ensuring consistent security policies between the on-premises and cloud environments
- Determining which users will be migrated to the cloud and which will remain on-premises
- Choosing the right cloud provider for the company’s needs
- Selecting the right network infrastructure to ensure reliable connectivity between the on-premises and cloud environments
Answer – Option – 4
Explanation – Creating a hybrid environment necessitates careful deliberation of various factors, including security, user management, and cloud provider selection. However, the most pivotal aspect is choosing the right network infrastructure to ensure dependable connectivity between on-premises and cloud environments. The network infrastructure acts as the backbone of the hybrid setup, requiring a design that ensures high availability, low latency, and secure communication. Neglecting this critical aspect may result in performance issues, security vulnerabilities, and communication solution ineffectiveness.
3. You are in charge of creating a high availability and disaster recovery plan for TPT Ltd.’s communication and collaboration platform. The business, operates two sites in two distinct cities, wants to make sure that, in the event of a calamity, its system is highly available and capable of swift recovery. Which of the following options best satisfies their needs?
- Deploy a single server at each site and use clustering to provide high availability. Use an off-site backup and recovery system to recover data and applications in case of a disaster.
- Deploy multiple servers at each site and use load balancing to provide high availability. Use a backup and recovery system to recover data and applications in case of a disaster.
- Deploy a primary server at one site and a secondary server at the other site. Use database mirroring to keep data synchronized between the two servers. Use a failover cluster to provide high availability. Use a backup and recovery system to recover data and applications in case of a disaster.
- Deploy a single server at each site and use a load balancer to distribute traffic between the two servers. Use a disaster recovery solution to recover data and applications in case of a disaster.
Answer – Option – 3
Explanation – For ensuring high availability, deploying a primary server at one site and a secondary server at another site while employing database mirroring to synchronize data between the two servers is advisable. A failover cluster guarantees system continuity in the event of a server failure, while a backup and recovery system safeguards against catastrophic data loss.
4. As a collaboration communications systems engineer working at TPT Ltd., you are tasked with creating a collaboration solution for TPT Ltd. whose employees are spread out across different regions. Over 10,000 people work for the organization in various places across the globe. For all staff members to participate in simultaneous voice, video, and web conferencing, the system needs to be extremely scalable and effective. In this situation, which of the following would be the best course of action?
- Deploy a single on-premises server with high-end hardware specifications to host all collaboration services, including audio, video, and web conferencing.
- Deploy multiple on-premises servers, each with a specific role, such as front-end servers, edge servers, and media servers, to support the collaboration solution.
- Deploy a hybrid solution with some collaboration services hosted on-premises and others in the cloud, such as Exchange Online and Microsoft Teams.
- Deploy a cloud-based collaboration solution, such as Microsoft Teams, hosted in the Microsoft Azure cloud platform
Answer – Option – 4
Explanation – For large organizations with geographically dispersed workforces, a cloud-based collaboration solution hosted on the Microsoft Azure platform proves most suitable. It boasts scalability and performance, accommodating simultaneous audio, video, and web conferencing for all employees. The cloud-based solution facilitates seamless scalability without costly hardware upgrades or additional on-premises servers. It also offers high availability and disaster recovery, ensuring continuous collaboration even during outages or disasters.
5. As a Collaboration Communications Systems Engineer working at TPT Ltd, a major financial company. You are responsible to create a communication plan. Data security and compliance with several regulatory criteria are crucial for the solution. Real-time collaboration tools like screen sharing and video conferencing are also necessary for the school. Which of the following design factors is most crucial to ensuring that the financial institution’s criteria are met?
- Choose a cloud-based solution to ensure data security
- Select a communication solution with strong encryption for data protection
- Implement a role-based access control system to ensure compliance
- Configure a solution that allows remote access for employees to collaborate
Answer – Option – 2
Explanation – In contexts where data protection and security are paramount, selecting a communication solution with robust encryption is crucial to safeguard communication data against interception or attacks. While a cloud-based solution might provide some security, it falls short of ensuring complete data protection. Implementing role-based access control is desirable but not as critical as data encryption. While remote access for collaboration is convenient, it does not address the core requirements of data security and compliance.
6. You are working as a Lead Engineer at TPT Ltd. responsible for deploying Microsoft Teams as the main platform for collaboration and communication within your organization. You have been tasked to configure and implement Teams in a way that best suits the demands of the business. Due of the company’s global reach, Teams must be accessible to all users everywhere. Furthermore, the organization requires compatibility for a wide range of hardware and operating systems, such as Windows, MacOS, iOS, and Android. How should Teams be configured and used to achieve these requirements?
- Deploy Teams as a cloud-only solution using Microsoft 365, and require all users to access Teams via the web or mobile app.
- Deploy Teams as a hybrid solution using both cloud and on-premises components, and use a combination of Microsoft 365 and Microsoft Teams Rooms devices to support all operating systems.
- Deploy Teams as an on-premises solution using a combination of Skype for Business Server and Teams, and require all users to use Windows devices to access Team
- Deploy Teams as a cloud-only solution using Microsoft 365, and use a combination of Microsoft Teams Rooms devices and third-party solutions to support all operating systems.
Answer – Option – 2
Explanation – To meet a company’s diverse requirements effectively, deploying Teams as a hybrid solution, blending cloud and on-premises components alongside Microsoft 365 and Microsoft Teams Rooms devices, is recommended. This approach ensures global accessibility to Teams while supporting various devices and operating systems. Hybrid deployment offers flexibility and scalability as the company’s needs evolve over time.
7. TPT Ltd. intends to provide its staff access to Skype for Business. The company has two offices: one in Europe and one in the United States. Because of the unstable network infrastructure connecting the two locations, the company is worried about how call quality will be affected for subscribers at both sites. How can call quality be maximized and the effects of network problems minimized?
- Deploy dedicated voice gateways in each location to handle local calls, and configure the network to prioritize voice traffic over other types of traffic.
- Deploy a central pool of Skype for Business servers in one location, and configure a backup pool in the other location to provide high availability and failover capability.
- Deploy separate Skype for Business instances in each location, and configure federation between the instances to enable cross-location communication.
- Deploy a hybrid solution that integrates Skype for Business with a third-party cloud-based communications service to provide backup and failover capability.
Answer – Option – 1
Explanation – In multi-location environments, it’s vital to optimize call quality and minimize network-related issues. Deploying dedicated voice gateways in each location allows for local call handling, reducing traffic traversing unreliable network connections. Prioritizing voice traffic on the network ensures high call quality, even during network congestion.
8. You are working as a Lead Engineer at TPT Ltd. For its collaboration needs, your company has just switched from using Skype for Business to Microsoft Teams. You are in charge of delivering and overseeing Microsoft Teams. It is vital to ascertain that the solution is tailored to fulfill the requirements of many departments, such as engineering, sales, and marketing. You must guarantee that every department has access to the necessary functionalities and that the solution offers a uniform user experience across all departments. Which of the given options meet the requirement?
- Create a separate Team for each department and configure channels and apps accordingly.
- Create a separate Team for each department and configure access permissions accordingly.
- Create a single Team for the organization and configure channels and apps accordingly.
- Create a single Team for the organization and configure access permissions accordingly.
Answer – Option – 2
Explanation – Setting up separate Teams for each department while maintaining a consistent user experience is a solid choice. Customized access permissions ensure that each department accesses the appropriate features while safeguarding confidential information. This approach aligns with the requirements outlined in the question.
9. You are working as a Lead Engineer at TPT Ltd. The company plans to provide web, video, and voice conferencing to every worker in order to enable remote collaboration. It is your responsibility to set up and oversee the conferencing system. Which of the following factors should you prioritize the most when choosing the right conferencing solution for your company?
- Compatibility with existing hardware and software infrastructure
- Availability of advanced features such as screen sharing and remote control
- Cost-effectiveness and budget constraints
- Security and compliance requirements
Answer – Option – 4
Explanation – While compatibility with existing infrastructure, advanced features, and cost-effectiveness are crucial, security and compliance requirements take precedence when selecting a conferencing solution. Given the sensitivity of business communications, it’s imperative that the chosen conferencing solution complies with the organization’s security and compliance standards. Failure to do so can result in data breaches, regulatory penalties, and harm to the organization’s reputation. Therefore, a thorough evaluation of security and compliance features is essential when considering a conferencing solution for deployment.
10. You are working as a Collaboration Communications Systems Engineer for TPT Ltd. The business intends to implement a phone system at each of its locations. The company uses cloud-based and on-premises solutions in a mixed environment. The CIO wants to make sure that the phone system satisfies the scalability, redundancy, and disaster recovery needs of the business. Which of the following solutions would you suggest in order to satisfy the needs of the organization?
- Deploy an on-premises telephony solution with a centralized call control architecture.
- Deploy a cloud-based telephony solution with a decentralized call control architecture.
- Deploy a hybrid telephony solution with a centralized call control architecture.
- Deploy a hybrid telephony solution with a decentralized call control architecture.
Answer – Option – 3
Explanation – To fulfill the organization’s requirements for scalability, redundancy, and disaster recovery, it is advisable to implement a hybrid telephony solution employing a centralized call control architecture. This strategic approach combines the advantages of both on-premises and cloud-based solutions. By adopting a centralized call control architecture, the organization can effectively manage critical functions such as call routing from a central hub, thereby ensuring scalability, redundancy, and disaster recovery capabilities. The hybrid solution allows the organization to maximize the value of existing on-premises investments while gradually transitioning to the cloud. This approach not only offers flexibility and cost-efficiency but also empowers the organization to harness the strengths of both on-premises and cloud-based solutions.
MS-721 Training and study Resources
Here is a list of training and study resources for the MS-721 exam:
Official Microsoft Resources
Exam MS-721: Manage Teams Collaboration Communications Systems: This resource offers a detailed overview of the MS-721 exam. It includes information about the exam objectives, the skills that will be assessed, and any recommended prerequisites.
Microsoft Learn: Microsoft Teams training: Access a variety of training modules on Microsoft Teams through this link. These modules cover a wide range of topics, including planning and deployment, configuration and management, and troubleshooting.
Microsoft Docs: Microsoft Teams documentation: This link provides access to the official Microsoft Teams documentation, covering all aspects of Microsoft Teams, from planning and deployment to configuration and management.
Microsoft Tech Community: Microsoft Teams forum: Connect with the Microsoft Teams community through this forum on the Microsoft Tech Community. It’s an excellent platform to ask questions and seek assistance from fellow Microsoft Teams professionals.
Reference Books
- Microsoft Teams for Dummies: This book offers an introductory overview of Microsoft Teams, explaining how to use it for collaboration and communication.
- Microsoft Teams Administrator’s Guide: For a comprehensive guide to administering Microsoft Teams, this book covers all aspects, including planning, deployment, configuration, and management.
- Microsoft Teams: A Beginners Guide: If you’re new to Microsoft Teams, this beginner’s guide covers its usage for collaboration and communication, as well as how to manage your Teams account.
Microsoft Documentation
The Microsoft documentation is a treasure of information about the topics in the MS-721 exam. It teaches you about planning, setting up, adjusting, keeping up, and troubleshooting Microsoft Teams Phone, meetings, and personal devices like Teams Rooms and Microsoft Surface Hub. The documentation includes courses that dive deep into the various services and concepts covered in the exam, helping you gain a wealth of knowledge. So, if you want to really understand the ins and outs, this is the place to explore!
Practice Tests
Practice tests are very important for getting better at what you’re studying. When you use Microsoft MS-721 practice exams, you figure out what you’re really good at and what needs more work. It’s like a sneak peek into your strengths and weaknesses. Plus, doing these tests helps you get faster at answering questions, which is a big win on the actual exam day. After you finish learning a whole bunch, it’s smart to take these practice tests for the MS-721 exam. It’s not just about practicing; it’s about making your study time super effective. So, go ahead and grab the best practice exams to ace that certification test!
Expert Corner- Is Microsoft MS-721 Exam worth it?
Collaboration Communications Systems Engineers (CCSEs) are indeed in high demand due to the increasing need for businesses of all sizes to adopt and effectively manage cloud-based collaboration solutions like Microsoft Teams. CCSEs are entrusted with the crucial responsibilities of planning, deploying, configuring, managing, and troubleshooting various aspects of communication and collaboration tools, including Teams Phone, meetings, and personal and shared space devices. Their role is instrumental in enhancing an organization’s communication and collaboration capabilities.
According to data from Indeed, the median salary for a Collaboration Communications Systems Engineer in the United States stands at $115,000. The salary range for CCSEs typically spans between $95,000 and $135,000. However, the actual salary for CCSEs can vary significantly based on factors such as their experience, skill set, geographic location, and the size and industry of their employing organization.
The scope for CCSEs is expected to grow significantly in the coming years. This is due to the increasing adoption of cloud-based collaboration solutions, such as Microsoft Teams. As more and more businesses move to the cloud, they will need skilled CCSEs to help them implement and manage their Teams solutions. Hence, getting certified will definitely br worth the time and efforts.
