Tips and Tricks to pass the Salesforce Administrator (ADM-201) Exam

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The market value of Salesforce admin positions is significant and is expected to continue expanding. Its research shows that Salesforce Administrator positions, which start at $79,000, are growing at an annual rate. With a basic pay of $91,671 on average.

A Salesforce certification can change a person’s professional path, thus many people want to earn as many of these credentials as they can. However, beginners frequently find themselves unsure of what to anticipate on exam day. In terms of the Salesforce Administrator position, this is a great place to begin or advance your career. It is vital to obtain a Salesforce Certified Administrator to differentiate yourself from competitors.

To give you some assurance, you can easily pass the test and get the title of Salesforce Certified Administrator with modest effort. Utilizing your qualification can also help you be hired and promoted, which will make you a valuable addition to your business.

However, to do so, you must make use of all the study resources available, develop solid study skills, and establish a test-taking plan. Only then will you be able to ace the exam.

Salesforce Administrator (ADM-201) Exam: Overview

The Salesforce Administrator certificate is intended for those with Salesforce expertise and who are always looking for new ways to help their organizations benefit even more from new features and capabilities. The scope of apps, end-user features and functionalities, and administrator configuration and administration choices accessible across the Sales, Service, and Collaboration Clouds are all covered in the exam.

The Salesforce Administrator (ADM-201) Exam is a certification exam offered by Salesforce, one of the leading customer relationship management (CRM) platforms in the industry. This exam is designed for professionals who are responsible for managing and administering Salesforce implementations within their organizations.

As a Salesforce Administrator, you play a crucial role in configuring, customizing, and maintaining the Salesforce platform to meet the unique needs of your organization. By passing the ADM-201 Exam, you can demonstrate your knowledge and skills in Salesforce administration, and earn the coveted Salesforce Certified Administrator credential.

Importance of Passing the Exam:

Passing the Salesforce Administrator (ADM-201) Exam holds significant importance for several reasons:

  1. Professional Credibility: Becoming a certified Salesforce Administrator showcases your expertise and validates your skills in Salesforce administration. It adds credibility to your professional profile and can help you stand out in the job market as a qualified and competent administrator.
  2. Career Advancement: Earning the Salesforce Certified Administrator credential can open up new career opportunities and help you advance in your current role. Many organizations prefer to hire or promote certified Salesforce Administrators, as it demonstrates their commitment to excellence and proficiency in Salesforce administration.
  3. Enhanced Knowledge and Skills: Preparing for the ADM-201 Exam requires a thorough understanding of Salesforce administration concepts, best practices, and functionality. The exam covers various topics, including data management, security, automation, customization, and more, which can broaden your knowledge and skills in Salesforce administration.
  4. Increased Productivity: As a certified Salesforce Administrator, you can optimize Salesforce features and functionality to streamline business processes, improve data quality, and enhance user productivity. This can result in increased efficiency and effectiveness of Salesforce implementation in your organization, leading to better business outcomes.
  5. Access to Salesforce Community: By passing the ADM-201 Exam, you gain access to the Salesforce Trailblazer Community, a vibrant ecosystem of Salesforce professionals and experts. This community provides a platform for learning, networking, and staying updated with the latest Salesforce trends and best practices, which can further enrich your Salesforce knowledge and career growth.
Knowledge required for the exam:
  • Candidates for the Salesforce Certified Administrator certification should be familiar with both the configuration choices accessible to a Salesforce Administrator as well as the functionality offered to end users. 
  • You should be able to keep a Salesforce organization up to date, respond to typical business needs, and carry out administrative duties utilizing the most recent Salesforce capabilities.
  • Lastly, you should also be able to successfully complete the activities listed in the test objectives portion of this guide and have 6 months or more of experience as a Salesforce administrator.

Understand the Exam Format:

  • There are 60 multiple-choice/multiple-select questions on the Salesforce Administrator exam.
  • Five additional questions that are not scored will be included for data collection. The exam has a time limit of 105 minutes and is a closed-book exam.
  • To pass the test, you must receive 65%. The registration fee is $200 plus tax, and the exam retake is $100 plus tax. You have the option of taking a proctored exam in person or online from home.

– Key Terms to Focus

Here is the list of terms that are commonly associated with the Salesforce Administrator (ADM-201) Exam. These terms may include:

  1. Salesforce: A leading cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, customer service, marketing, and other operations.
  2. Salesforce Administrator: A professional responsible for managing and administering Salesforce implementations within an organization, including configuration, customization, security, automation, and maintenance.
  3. ADM-201 Exam: The certification exam offered by Salesforce for aspiring Salesforce Administrators to validate their knowledge and skills in Salesforce administration.
  4. Objects: In Salesforce, objects are database tables that represent various types of data, such as accounts, contacts, leads, opportunities, and custom objects.
  5. Profiles: Profiles in Salesforce determine the permissions and access levels of users, including the ability to view, create, edit, or delete records, access apps, and perform other actions.
  6. Permission Sets: Permission sets in Salesforce are used to grant additional permissions and access to users beyond their profile settings, allowing for more granular control over user permissions.
  7. Roles: Roles in Salesforce define the hierarchy and visibility of records for users, determining their access to records owned by other users and their subordinates.
  8. Workflows: Workflows in Salesforce are automated processes that can be used to standardize and streamline business processes, such as sending email notifications, updating fields, and creating tasks.
  9. Reports and Dashboards: Salesforce provides reporting and dashboard features that allow users to create visual representations of data and gain insights into their organization’s performance.
  10. Data Management: Salesforce offers various data management tools, such as data import/export, data cleansing, and data validation, to ensure the accuracy and integrity of data in the system.
  11. Customization: Salesforce allows for extensive customization, including creating custom objects, fields, page layouts, and record types, to tailor the system to the unique needs of an organization.
  12. Security: Salesforce provides robust security features, such as user authentication, data encryption, and access controls, to protect the confidentiality and integrity of data in the system.

– Review the Topics using the Exam Guide

This study guide is intended to assist you in determining if you are prepared to pass the Salesforce Administrator exam. This gives you details about the test’s goals in an effort to assist you to get a passing grade. Your knowledge and abilities in relation to the objectives are measured by the Salesforce Administrator exam. As a Salesforce Administrator, you should have the practical experience and have used each of the resources and services listed below.

  • Configuration and Setup: 20%
  • Object Manager and Lightning App Builder: 20%
  • Sales and Marketing Applications: 12%
  • Service and Support Applications: 11%
  • Productivity and Collaboration: 7%
  • Data and Analytics Management: 14%
  • Workflow/Process Automation: 16%

– Explore the Salesforce Training Resources

Salesforce offers comprehensive test preparation resources and training methods. To increase your chances of passing the exam, we strongly advise combining on-the-job experience, course attendance, and self-study. The training techniques comprise:

Prepare for your Administrator Certification Exam (CRT101):

Reference: https://trailheadacademy.salesforce.com/classes/crt101-prepare-for-your-administrator-certification-exam

This course will help you improve your problem-solving abilities and solidify your understanding of important subjects by going through the specifics surrounding the test objectives. Different administration and setup situations related to the test objectives will be presented by the instructors. You can study for your exam by practicing the questions that pertain to these situations.

The Salesforce Administrator Certification Preparation course is intended for seasoned Salesforce administrators who intend to take the exam.

After finishing this course, you’ll be able to:

  • Recognize the various exam objectives and how much weight each one will carry.
  • To effectively prepare for your test, know which product categories to concentrate on.
  • How to respond to test questions.
  • Additional tools are available to aid with test preparation.
Salesforce Administrator (ADM-201) tutorial
Essentials for New Lightning Experience Administrators (ADX201):

Reference: https://trailheadacademy.salesforce.com/classes/adx201-administrative-essentials-for-new-admins-in-lightning-experience

Working directly to configure and personalize a Salesforce org will allow you to gain insight into the world of a Salesforce Administrator. Specialists walk you through the crucial responsibilities and features that Salesforce Administrators deal with on a daily basis in this 5-day course intended for novice admins. Learn about the Salesforce architecture, user management, and org security. Explore customizing best practices, configure automation to increase efficiency, and produce reports and dashboards for data analysis.

This course is perfect for Trailblazers wishing to advance their knowledge of Salesforce org configuration, upkeep, and automation as well as new and inexperienced Salesforce System Administrators. Anyone aiming to obtain their Salesforce Administrator accreditation should take this course.

After finishing this course, you’ll be able to:

  • Describe the architecture of Salesforce and the essential terms.
  • Create and alter apps to suit company needs.
  • Give examples of how to utilize tools for data management and validation.
  • Utilize dashboards and reports to analyze important performance metrics.
  • Apply functionalities and important features to automate company procedures.
  • Utilize the resources and ecosystem of Salesforce to set up and manage your Salesforce org.
  • Use the application development lifecycle
Essentials for New Lightning Experience Administrators – Extended (ADX201E):

Reference: https://trailheadacademy.salesforce.com/classes/adx201e-administrative-essentials-for-new-admins-in-lightning-experience—extended

Working directly to configure and personalize a Salesforce org will allow you to gain insight into the world of a Salesforce Administrator. Experts walk you through the crucial duties and features that Salesforce Administrators deal with on a daily basis in this 10-day extended delivery course intended for novice admins. Learn about the Salesforce architecture, user management, and org security. Explore customizing best practices, configure automation to increase efficiency, and produce reports and dashboards for data analysis.

This course is perfect for Trailblazers wishing to advance their knowledge of Salesforce org configuration, upkeep, and automation as well as new and inexperienced Salesforce System Administrators. Anyone aiming to obtain their Salesforce Administrator accreditation should take this course.

After finishing this course, you’ll be able to:

  • Describe the architecture of Salesforce and the essential terms.
  • Create and alter apps to suit company needs.
  • Give examples of how to utilize tools for data management and validation.
  • Utilize dashboards and reports to analyze important performance metrics.
  • Apply functionalities and important features to automate company procedures.
  • Utilize the resources and ecosystem of Salesforce to set up and manage your Salesforce org.
  • Use the application development lifecycle
Trailhead Virtual Bootcamp for New Admins (TVB201):

Reference: https://trailheadacademy.salesforce.com/classes/tvb201-trailhead-virtual-bootcamp-for-new-admins

A combined, prescriptive, expert-led training program, Trailhead Virtual Bootcamp for New Admins provides you with a 30-day schedule to learn all you need to know to be an amazing Salesforce Administrator and expedites your path to the Salesforce Certified Administrator certification. The course combines live coaching from teachers who are Salesforce Certified with interesting bite-sized Trailhead information. You will have the ability to tune in and discuss the lessons from the previous week with your instructor twice a week, as well as the potential for questions from other students.

Anyone who wants to learn the ins and outs of Salesforce administration with a flexible self-paced learning schedule should enroll in the Trailhead Virtual Bootcamp for New Admins.

After finishing this course, you’ll be able to:

  • Use Salesforce to navigate and customize your experience.
  • Include relationships, fields, and objects in your data structure.
  • Describe how to create and/or maintain a user.
  • Explain the various options for organizational security.
  • Describe the Salesforce sharing model’s characteristics and capabilities.
  • Apply the proper security measures in the given circumstance.
  • Describe the different options and restrictions that a profile might affect.
  • Identify and fix frequent user visibility and access problems.
  • Remember the different UI elements that an administrator may modify.
  • Create unique Salesforce experiences by modifying page designs, fields, tabs, and business procedures.
  • Make dashboards and reports with high value.
  • Automate your workflows.

– Take Practice Tests

With the use of practice exams, you may identify your areas of weakness and take steps to improve them. Understanding the test’s question pattern and improving your answer skills can help you better manage your time. You get the chance to practice the type and difficulty of the questions that might appear on the Salesforce Certified Administrator exam by taking this test. This test can be taken either with or without a time constraint.

Things to consider for the Salesforce Administrator Exam:
  • Use Trailhead’s Salesforce-approved study resources, such as the certification exam guides, trailmixes and trails, Trailhead Academy courses, and Trailhead LIVE events, to get ready for your certification test.
  • Join a Community Group, locate a study partner, and/or a mentor to work with to collaborate with other Trailblazers in the Trailblazer Community. Make connections with other Trailblazers. To advance your knowledge and network, ask and respond to questions.
  • Review and comply with the rules for both in-person and online proctored certification tests.
  • Make a study plan for the Salesforce administrator certification. Based on the weightage of the sections, estimate your study time.
  • Attempt to obtain practical Salesforce training. Skills acquired by experience will be simpler to recall than those learned from study materials. 
  • Remember that you don’t have to correctly answer every question. Prioritize the queries and responses you are comfortable with, then go back to the issues you are having.

Final Words

Passing the Salesforce Administrator (ADM-201) Exam is a significant achievement that can boost your career as a Salesforce Administrator. It validates your skills, enhances your knowledge, and provides access to a thriving community of Salesforce professionals. If you aspire to excel in Salesforce administration and contribute to the success of your organization, earning the Salesforce Certified Administrator credential through the ADM-201 Exam is a valuable step towards achieving that goal. So, prepare diligently, take the exam with confidence, and unlock the benefits of becoming a certified Salesforce Administrator. Good luck!

Salesforce Administrator (ADM-201) practice tests
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