Salesforce CPQ (Configure, Price, Quote) Specialist exam is a certification exam that tests a candidate’s knowledge and skills in Salesforce CPQ. Salesforce CPQ is a software tool that helps businesses streamline their quoting and proposal processes. The exam is designed for professionals who are responsible for implementing, configuring, and managing Salesforce CPQ solutions. Candidates who pass the exam are certified as Salesforce CPQ Specialists, indicating their expertise in using Salesforce CPQ to help organizations optimize their sales processes. The exam consists of 60 multiple-choice questions and must be completed within 105 minutes. The passing score for the exam is 68%.
Salesforce CPQ Specialist Glossary
Here are some key terms and concepts related to Salesforce CPQ that you may encounter on the Salesforce CPQ Specialist exam:
- Configure: To set up a product or service with specific attributes, such as color, size, or quantity, based on customer needs and requirements.
- Price: The cost associated with a configured product or service.
- Quote: A formal document that outlines the price, terms, and conditions of a proposed sale.
- Product bundle: A group of products that are sold together as a single unit.
- Product rule: A condition or set of conditions that determines the availability, price, or other attributes of a product.
- Price rule: A condition or set of conditions that determines the price or discount applied to a product.
- Product option: A configurable feature or attribute of a product, such as color or size.
- Discount schedule: A set of rules that determines the discount applied to a product based on the quantity purchased.
- Contracted price: A pre-negotiated price agreed upon in a contract.
- Renewal term: The period of time during which a customer can renew a contract.
- Renewal opportunity: A sales opportunity that arises when a customer’s contract is up for renewal.
- Quote line item: A line item on a quote that represents a specific product or service being sold.
- Learn Quote template: A pre-configured document that can be used to generate quotes.
- Quote document: A formal document that includes the quote details, such as product or service information, pricing, and terms.
- Approval process: A set of steps that must be completed before a quote can be finalized and sent to a customer.
Salesforce CPQ Specialist Study Guide
Here are some official resources that you can use to prepare for the Salesforce CPQ Specialist exam:
- Salesforce CPQ Specialist Exam Guide: The exam guide provides a detailed outline of the topics covered in the exam and includes information on the exam format, passing score, and registration process. You can access the exam guide on the Salesforce website.
- Trailhead: Trailhead is Salesforce’s free online learning platform, which includes modules and trails on Salesforce CPQ. The platform provides interactive learning experiences with hands-on challenges, quizzes, and videos. You can access the Salesforce CPQ Specialist trail on the Trailhead website.
- Salesforce Help and Training: The Salesforce Help and Training portal includes a variety of resources, such as articles, videos, and webinars, on Salesforce CPQ. You can access these resources on the Salesforce website.
- Salesforce CPQ Specialist Certification Preparation Webinar: Salesforce offers a free certification preparation webinar for the Salesforce CPQ Specialist exam. The webinar provides tips and strategies for preparing for the exam and includes a Q&A session. You can register for the webinar on the Salesforce website.
- Practice Exams: Salesforce offers practice exams for the Salesforce CPQ Specialist exam. These exams simulate the actual exam and provide an opportunity to practice answering exam questions. You can access the practice exams on the Salesforce website.
Salesforce CPQ Specialist Exam Tips and Tricks
Here are some tips and tricks that can help you prepare for and pass the Salesforce CPQ Specialist exam:
- Review the exam guide: The Salesforce CPQ Specialist Exam Guide provides a detailed outline of the topics covered on the exam. Reviewing the guide can help you understand the exam format, types of questions, and areas where you need to focus your study.
- Utilize Trailhead: Salesforce’s free online learning platform, Trailhead, offers modules and trails on Salesforce CPQ. Utilize Trailhead to gain a deeper understanding of CPQ concepts and practice your skills with hands-on challenges.
- Practice with the Salesforce CPQ sandbox: Salesforce CPQ Sandbox is a dedicated environment where you can practice working with Salesforce CPQ without affecting your live Salesforce instance. Utilize the sandbox to practice configuring products, creating price rules, and generating quotes.
- Attend the certification preparation webinar: Salesforce offers a free certification preparation webinar for the Salesforce CPQ Specialist exam. The webinar provides tips and strategies for preparing for the exam and includes a Q&A session.
- Take the practice exams: Salesforce offers practice exams for the Salesforce CPQ Specialist exam. These exams simulate the actual exam and provide an opportunity to practice answering exam questions. Taking the practice exams can help you identify areas where you need to focus your study.
- Understand the key concepts: Make sure you understand key concepts related to Salesforce CPQ, such as product configuration, pricing, quoting, discount schedules, and renewal opportunities.
- Manage your time: The Salesforce CPQ Specialist exam consists of 60 multiple-choice questions and must be completed within 105 minutes. Manage your time effectively during the exam to ensure you have enough time to answer all the questions.
Salesforce CPQ Specialist Cheat Sheet
Professional certifications make you job-ready and provide a competitive edge. Also, preparing for a certification exam is just like planning to accomplish any significant goal. But Salesforce CPQ Specialist Certification Preparation is not at all easy. This cheat sheet provides you with a quick summary of the exam and its resources. It is easy to digest and really helpful in your last-minute revisions.
1. Review the Exam Objectives
The certification exams keep on updating with new technology coming every day. So, your first step should be the Official website of Salesforce and view and match if you and the website are on the same page. Next, you must understand the exam objectives. These course objectives act as a blueprint for your exam and boost your preparations. However, this exam covers the following domains:
Topic 1: CPQ Platform: 23%
- Designing, configuring, and troubleshooting price rules using lookup objects and formula fields to meet business requirements. (Salesforce Documentation: Price Rule Considerations, Using Price Rule Lookup Queries Against Custom Objects)
- Applying an understanding of quote calculation sequence and quote line pricing fields to meet pricing and business requirements. (Salesforce Documentation: Price Rule Considerations, Pricing and Calculation Package Settings, CPQ Quote Calculation Sequence)
- Utilizing out-of-the-box and custom permissions, record types, fieldsets, and page layouts to ensure users can fulfill their job requirements. (Salesforce Documentation: Salesforce CPQ Profile Permissions)
- Demonstrating knowledge of CPQ data flow across CPQ objects. (Salesforce Documentation: Mapping Custom Fields Between Objects)
- Demonstrating knowledge about the CPQ object data model as it relates to data migration. (Salesforce Documentation: Implementing CPQ – Data Migration Considerations And Best Practices)
- Setting up CPQ for localization and multi-currency for international customers and users. (Salesforce Documentation: Guidelines for Using Salesforce CPQ in Multicurrency Orgs, Translating Salesforce CPQ Records, Multi-currency in Salesforce CPQ)
- Determining the necessary CPQ package-level settings. (Salesforce Documentation: CPQ Package Settings)
- Determine how the CPQ managed package fits within a Salesforce org. (Salesforce Documentation: Salesforce CPQ Installation)
Topic 2: Bundle Configurations: 17%
- Setting up a bundle structure to meet business requirements. (Salesforce Documentation: Product Bundles, Constraint Guidelines, Considerations for Product Options, Configuration Attribute Guidelines)
- Setting up product rules to meet business requirements. (Salesforce Documentation: Product Rule Guidelines, Product Rules)
Topic 3: Pricing: 16%
- Identifying the appropriate pricing strategy (discount schedules, block pricing, contracted prices, subscription pricing, per cent-of-total, usage-based pricing). (Salesforce Documentation: Product Pricing Methods, Term Discount Schedules for Subscription Products, Slab Discount Schedules with Block Prices, Contracted Pricing, Block Pricing)
- Determining expected pricing outcomes. (Salesforce Documentation: Product Pricing Overview, Apply Partner Discounts first in the price waterfall with Salesforce CPQ)
Topic 4: Quote Templates: 7%
- Setting up a quote template to meet business requirements. (Salesforce Documentation: Building Your CPQ Documents with CPQ Templates, Create, Preview, and Activate Quote Templates, Styling Your CPQ Quote Documents, Conditionally Show Template Sections
Topic 5: Product Selection: 7%
- Using search filters, fieldsets, and custom actions to enable product selection and configuration. (Salesforce Documentation: Create a Filtering Custom Action, Search Filters)
Topic 6: Orders, Contracts, Amendments, and Renewals: 15%
- Demonstrating the data required to generate orders and contracts. (Salesforce Documentation: Guidelines for Creating Orders, Creating a Contract from an Order, Creating a Contract from an Opportunity, Guidelines for Setting Up CPQ Orders)
- Demonstrating an understanding of how to generate renewal and amendment quotes to meet business requirements. (Salesforce Documentation: Amend Your Contracts and Assets, Amend Your Contracts, Renew Your Contracts and Assets, Amendment Processes)
- Recommending when to use orders, contracts, subscriptions, and assets to meet business requirements. (Salesforce Documentation: Manage Your Subscriptions and Assets, Subscription Guidelines)
Topic 7: Products: 11%
- Demonstrating how to set up products, price books, and price book entries. (Salesforce Documentation: Product, Price Book, Price Book Entry, and Product Schedule Fields, Manage Price Books, Guidelines for MDQ Products, Usage Pricing Guidelines)
- Demonstrating how product catalog setup impacts overall CPQ data flow. (Salesforce Documentation: How To: Salesforce CPQ: Create a Product Catalog)
Topic 8: Approvals: 4%
- Selecting and setting up advanced or native approvals to meet business requirements. (Salesforce Documentation: Setting Up Advanced Approvals)
2. Resource to enhance your revision
The resources that you’ll pick will determine how well you prepare and pass the exam. As you have been preparing for the exam we believe you have made a wise choice. But your last-minute revisions do require the best resources. However, here are some resources to choose from to supplement your learning.
3. Trailhead
Trailhead is the most important aspect of your cheat sheet when it comes to Salesforce. With Trailhead, you can review online Documentation, Tip Sheets, and User Guides, search for the topics listed in the Exam Outline section of this guide, and study the information related to those topics.
4. Training Courses
Getting hands-on experience is the most important experience for exams like Salesforce CPQ Specialist Certification. And, the only way you can achieve is through Training Course. You can easily get acquainted with training courses for the same. Nonetheless, Salesforce offers the candidate quite a few options to choose from. So, head to their website, if you want to master your skills.
The expert-led courses offered by Salesforce are:
- Firstly, Salesforce CPQ Admin Essentials for New Administrators (CPQ-201)
- Also, Salesforce CPQ Admin Essentials for Experienced Administrators (CPQ-211)
5. Books to refer
Books have been an age-old tradition and essential ingredient when it comes to preparing for any exam. They provide a deep understanding of the exam concepts. Also, books offer real-life scenarios that help you prepare for a practical exam. Moreover, books are the ultimate source of knowledge and they help you understand the Salesforce CPQ Specialist Certification Questions. Furthermore, here are a few of our picks that will help you achieve the credentials-
- Firstly, Salesforce CPQ Specialist by Saransh Paliwal
- Secondly, Salesforce CPQ A Complete Guide by Gerardus Blokdyk
6. Trailblazer Community
What if you’re stuck somewhere while revising and need an answer from some expert or any adviser. Don’t know what to do then? Take it from us, join the Trailblazer Community. On joining the community, you can exchange ideas, ask and answer questions, join featured groups. Moreover, these groups will help you stay up to date with the exam.
7. Online Tutorials and Study Guide
Online Tutorials enhance your knowledge and provide in depth understanding about the exam concepts. Moreover, Study Guides will be your support throughout your journey towards the exam. These resources will help you stay consistent and determined. They enrich your learning experience.
8. Practice Tests for Perfection
Salesforce CPQ Specialist Practice Exam prepares you for the real exam in a very systematic manner. We know practice makes a man perfect. Therefore attempting an ample number of tests will make you ready for the exam. Moreover, these exams help you identify your weaker areas. Strengthening them will surely bring success in the exam. To stay ahead of your competition and boost your confidence you must include practice tests in your Revision Journey. Lets start practising Now!
