Do you want to enhance your skills and become a Pega Certified Decisioning Consultant? Are you looking for a quick revision before your final exam day? Then hold on as we provide you our Ultimate Cheat Sheet. This cheat sheet will provide a quick summary of all the essential resources to crack the exam. Moreover, it will set you on the right track to ace this exam. Always remember that all incredible things need time. Therefore preparing for a certification is not easy. Neither is it quick. But it is worth the hard work and determination.
Pega Certified Decisioning Consultant: Overview
The Pega Certified Decisioning Consultant (PCDC) certification is designed for professionals participating in the design and development of a Pega Customer Decision Hub solution. This specific certification verifies that candidates possess the necessary skills to apply design principles related to Decision Strategies, Next-Best-Action, and Predictive Analytics.
Cheat Sheet : Pega Certified Decisioning Consultant
The Pega Certified Decisioning Consultant Cheat Sheet will provide a study map that includes all the essential study resources for boosting up your knowledge and confidence for the exam. Follow the steps to achieve this much valued credential!
Review the Exam Objectives
Firstly, make sure that you are up to date with the Course Outline. The course outline serves as an important aspect of the examination as it essentially constitutes the exam’s syllabus. Naturally, all the questions are derived from this specific domain list. Hence, it’s imperative to thoroughly review the exam objectives. This exam encompasses four domains, each further subdivided into various topics, and each topic holds significance in your journey to excel in the exam. It’s advisable to structure your study plan around these course domains to enhance your preparation. The covered domains include:
Next-Best-Action Concepts (8%)
- FIrstly, Customer Decision Hub overview (Pega Reference: Pega Customer Decision Hub)
- Secondly, Optimizing customer value in the contact center (Pega Reference: Optimizing the customer value)
Next-Best-Action Designer (15%)
- To begin with, Defining and managing propositions (Pega Reference: Defining propositions)
- Then, Authoring Next-Best-Action decisions (Pega Reference: Determining the next best action through decision strategies)
- Further, Configuring Next-Best-Action designer for real-life scenarios (Pega Reference: Understanding Next-Best-Action Designer components)
Decision Strategies (47%)
- Firstly, Using propositions in a decision strategy canvas (Pega Reference: Creating a business hierarchy of propositions)
- Secondly, Calculating dynamic pricesSelecting the most profitable proposition
- Thirdly, Selecting the target audience (Pega Reference: Selecting the Audience)
- Also, Defining proposition eligibility rules (Pega Reference: Proposition Eligibility)
- Moreover, Learning from historical interactions (Pega Reference: Interaction History methods)
- Additionally, Using aggregated data to select the best offer (Pega Reference: Aggregating Data)
- Then, Designing decision strategies for real-life scenarios (Pega Reference: DESIGNING DECISION STRATEGIES)
- Testing strategies en masse with simulations (Pega Reference: Testing Strategies En Masse with Simulations)
- Understanding decision strategy execution (Pega Reference: Understanding decision strategy execution Course: proposition Eligibility not working)
- Furthermore, Arbitrating between propositionsEvaluating customer credit score (Pega Reference: Creating engagement strategies using customer credit score)
- Lastly, Avoiding redundant product offerings (Pega Reference: Avoiding Redundant Product Offerings)
AI Powered 1-to-1 Customer Engagement (30%)
- To begin with, Predicting customer behavior (Pega Reference: Predicting customer behavior)
- Then, Using third party predictive models (Pega Reference: Using third party predictive models)
- Also, Predicting customer behavior using real-time data (Pega Reference: Predicting customer behavior using real-time data)
- Finally, Utilizing text analytics to improve business performance (Pega Reference: Analyzing natural language with text analytics)
Quick Links to Study Resources
The Study Resources you choose are meant to supplement your learning experience and exam preparation. As you have been preparing for the exam we hope you have made a wise choice with your resources. However, here are some quick links to some of the highly suggested study resources for your last minute revisions.
Self-study Resources
Candidates preparing for the Pega Certified Decisioning Consultant exam often look for self-study resources to learn from. Well, the hunt is over now as Pega understands your concern and provides the self-study training on their official site. These resources enrich your learning and revisions.
Instructor-led Training
Besides self-study training, Pega also provides instructor-led training to foster the preparation process. Courses like instructor-led training prove to be beneficial when you are preparing for the Pega Certified Decisioning Consultant exam. These live instructor-led courses are designed, developed, and taught by Pega certified experts to get you going – fast.
Online Mentoring
Candidates can also begin their preparation journey with online monitoring provided by PEGA. Online monitoring is intended to provide the best interest to the potential aspirants. It makes sure that the candidates enjoy all the benefits of our self-study training with the added guidance of a certified Pega Academy instructor.
Online Tutorials and Study Guide
Online Tutorials enhance your knowledge and provide in depth understanding about the exam concepts. Moreover, Study Guides will be your support throughout your journey towards the exam. These resources will help you stay consistent and determined.
Practice Tests to self evaluate
Evaluating your readiness is a crucial phase in your preparation journey, and this can be achieved through self-assessment of your performance. The major element for this assessment lies in attempting practice tests, which serve as a means to enhance your knowledge and pinpoint areas in need of improvement. Focusing on strengthening your weaker domains is instrumental in your path to successfully conquering the exam. Furthermore, these practice tests acquaint you with the actual exam environment, allowing you to refine both your accuracy and speed.
Additionally, engaging in multiple practice tests enhances your confidence, as you try to outperform yourself with each subsequent test, ultimately working towards achieving the status of a Pega Certified Decisioning Consultant. Start practising now!
