Apple Certified Macintosh Technician (ACMT) Exam

About  Apple Certified Macintosh Technician (ACMT) Exam

The Apple Certified Macintosh Technician (ACMT) certification assesses candidates in troubleshooting and repairing Mac computers. Candidate should have good knowledge of how to troubleshoot macOS and Mac hardware and repair Mac computers. The exam focuses on troubleshooting and repair of Macintosh desktop and laptop computers and displays, as well as troubleshooting Mac operating system issues.

Who should take the exam?

This course is suitable for anyone who desires to become certified in troubleshooting and repairing macOS devices.

Course Structure

Apple Certified Macintosh Technician (ACMT) covers the 

• Introduction to Mac Hardware: Differentiate between Mac models and how to identify general requirements and feature limitations.
• macOS Setup and Maintenance: macOS installation and recovery, Disk Utility, macOS migration tools and the data transfer process
• macOS User Accounts: Compare and contrast user account capabilities; add and delete users; and about built-in password tools. 
• macOS Security: Security and privacy features in macOS including settings for Gatekeeper, FileVault 2, Firewall, Location Services, and EFI passwords.
• macOS File System: The default file folders that are created during a macOS installation and how to troubleshoot common issues.
• macOS Permissions: Identify, describe, and configure different macOS file and folder permissions. 
• Time Machine: Use Time Machine and explore its features. Create, restore, and manage a secure backup.
• Power Management: Be aware of power management, and managing power on Mac systems.
• macOS Networks: Identify problems related to wireless and wired networks. Connect to a Mac and to share files, such as using AirDrop and macOS File Sharing. Configuring a Bluetooth device.
• macOS Troubleshooting Tools: Built-in macOS troubleshooting tools. 
• Troubleshooting Startup: The startup process and relevant customer scenarios.
• VMI for Mac Devices: Use the Visual/Mechanical Inspection (VMI) for Mac portable computers, and identify the eligibility of a Mac as in-warranty, out-of-warranty, or ineligible for service.
• Systematic Troubleshooting for Mac: Basic troubleshooting skills and focus on Mac-specific concepts and scenarios.
• Repairing All Macs: Identify the various tools and supplies to safely service all Mac models. 
• Servicing iMac: Identify potential safety issues, service issues to know before opening a device, the necessary tools, and serviceable parts in iMac 21.5-inch and 27-inch models.
• Servicing iMac Pro: Describe the features and accessories of iMac Pro. 
• Servicing Mac mini: Identify potential safety issues, important service issues before opening a device, the necessary tools, and serviceable parts in Mac mini models from 2012 to 2014.
• Servicing Mac Pro: Identify potential safety issues, important service issues before opening a device, the necessary tools, and serviceable parts in Mac Pro models from 2012 and 2013.
• Servicing MacBook Pro (15-inch): Identify potential safety issues, service issues to know before opening a device, the necessary tools, and serviceable parts in MacBook Pro 15-inch models.
• Servicing MacBook Air: Identify potential safety issues, important service issues before opening a device, the necessary tools, and serviceable parts in MacBook Air 11-inch and 13-inch models from 2010 to 2018.
• Servicing MacBook: Identify potential safety issues, important service issues before opening a device, the necessary tools, and serviceable parts in MacBook models from 2015 and 2016.
• Servicing MacBook Pro (13-inch): Identify potential safety issues, service issues to know before opening a device, the necessary tools, and serviceable parts in MacBook Pro 13-inch models.

Exam Pattern 

• Exam Name:  Apple Certified Macintosh Technician (ACMT) 
• Exam Code: ACMT
• Passing score: 80%
• Exam Language English
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